Wi-Fi energizer pairing in the iOS mobile app

How to pair Smart Wi-Fi energizer fencee in iOS

How to set up WiFi on the new energizer fencee energy Smart DUO EDW (one that hasn't been installed on the phone yet).

  1. Switch on the energizer.
  2. Make sure you have a mobile connection to the WiFi network you want to connect the energizer to.
  3. Log in to the fencee Cloud app.
  4. In the fencee Cloud app, select WiFi Settings from the Menu.
  5. Select the device you want to set up.
  6. Fill in the password for the WiFi network.
  7. Select the WiFi network permission type - iOS does not communicate this setting to apps now.
  8. Press Save Configuration.
  9. Configuration confirmation is displayed in the background.
  10. The device is now configured.

During pairing, an error message appears - "Unpair the device in the phone's Bluetooth master settings"

  1. This occurs if the phone contains information about a previous pairing.
  2. Open the top menu with Bluetooth.
  3. Long press the Bluetooth symbol to open the Bluetooth settings.
  4. Go to "Bluetooth settings".
  5. Click on the circled i next to the displayed fencee energy Smart DUO EDW (XDW) devices.
  6. Select Ignore.
  7. After this step, you can continue with the following procedure: How to set up WiFi on a new fencee energy Smart DUO EDW (one that has not been installed on the phone yet)

Can't pair your devices? Contact our technical support where we will advise you.
Phone: +420 730 893 828 | E-mail: info@fencee.eu